POLICY OVERVIEW

Northern Sprinkler Design is committed to providing a barrier-free environment for all stakeholders including our customers, employees, job applicants, suppliers, and any visitors who may enter our premises, access our information, or use our services. As an organization, we respect and uphold the requirements set forth under the Accessibility for Ontarians with Disabilities Act, and its associated standards and regulations. Northern Sprinkler Design understands that we have a responsibility for ensuring a safe, dignified, and welcoming environment for everyone.

PURPOSE

Northern Sprinkler Design values and respects all individuals and is committed to providing an equitable workplace that supports accessibility, diversity, and the equitable treatment of all current and prospective employees. In accordance with this policy, Northern Sprinkler Design is committed to:

Ensuring that each person with a disability will be considered individually, on a case-by-case basis, to determine workplace accommodation requirements. Achieving a culture and work environment that is supportive of employees with disabilities and promotes dignity, independence, integration, and equal opportunity. Ensuring compliance with all applicable legislation, collective agreement provisions and Northern Sprinkler Design policy. Establishing an efficient accommodation process that is consistent with principles of confidentiality and shared responsibility.

SCOPE

This policy applies to any Northern Sprinkler Design employee with a disability who may require accommodation, and to prospective employees who may require accommodation during the selection process at the company.

COMMITMENT

Northern Sprinkler Design is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. We are committed to meeting the needs of persons with disabilities in a timely manner and will do so by preventing and removing barriers to accessibility and meeting accessibility requirements under the Accessibility for Ontarians with Disabilities Act.

TRAINING EMPLOYEES AND VOLUNTEERS

Northern Sprinkler Design will ensure that training is provided on the requirements of the accessibility standards referred to in the regulation and continue to provide training on the Human Rights Code as it pertains to persons with disabilities, to:

• all its employees and volunteers/interns or coop students.
• all persons who participate in developing Northern Sprinkler Design policies;
• and, all other persons who provide goods, services, or facilities on behalf of Northern Sprinkler Design.

The training will be appropriate to the duties of the employees, volunteers, and other persons. Employees will be trained when changes are made to the accessibility policy. New employees will be trained within 60-days of their first day of employment with a documented training record.

EMPLOYMENT STANDARDS

Northern Sprinkler Design will notify its employees and the public about the availability of accommodation for applicants with disabilities in its recruitment process. Northern Sprinkler Design will notify job applicants, when they are individually selected to participate further in an assessment or selection process that accommodations are available upon request in relation to the materials or processes to be used. If a selected applicant requests an accommodation, Northern Sprinkler Design will consult with the applicant and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant's accessibility needs due to disability.

COMMUNICATION

We are dedicated to ensuring effective communication with individuals who have disabilities. Our commitment begins with training our staff to interact respectfully and appropriately with customers who have various types of disabilities. We understand that disabilities can affect how people communicate and receive information, and we are committed to accommodating these needs. Upon request, we will promptly provide alternative methods of communication to ensure that everyone can access our services. In determining the suitability of an accessible format or communication support, Northern Sprinkler Design will consult with the person making the request.

CUSTOMER SERVICE

Northern Sprinkler Design is dedicated to ensuring that individuals with disabilities have equal access to our services and receive suitable accommodation, in a manner that takes into account their accessibility needs. We strive to provide a welcoming environment where all customers can benefit from our offerings, regardless of their abilities. We support the use of assistive devices, service animals, and support persons to facilitate this access.

SERVICE ANIMALS AND SUPPORT PERSONS

We are committed to welcoming people with disabilities who are accompanied by a service animal on the parts of our premises that are open to the public. We will also ensure that all staff personnel are properly trained in how to interact with people with disabilities who are accompanied by a service animal. Every effort will be made to ensure that any offsite event venues are compliant with Northern Sprinkler Design's commitment regarding service animals.

NOTICE OF TEMPORARY DISRUPTIONS IN SERVICES AND FACILITIES

In cases where planned or unforeseen circumstances may restrict access for individuals with disabilities to a Northern Sprinkler Design facility or service, we will promptly inform them via our website and through clearly displayed notices at the affected facility and front reception. These notices will detail the nature and duration of the disruption and provide information on any alternative facilities or services that may be accessible.

FEEDBACK

Northern Sprinkler Design will continue to ensure that its process for receiving and responding to feedback is accessible to persons with disabilities by providing, or arranging for the provision of, accessible formats and communications supports, upon request. Please send all accommodation requests to the Human Resources department at aoda@classicfls.com. A response to your accommodation request will be provided within five (5) business days in a format that is accessible to the individual. If you would like to provide us with your feedback, questions, or concerns, as it related to Accessibility, please contact our Human Resources department at aoda@classicfls.com

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Multi-Year Accessibility Plan

Click the link below to read our plan.

Accessibility Plan